- Call 911 for someone in serious distress or in cases of emergency.
- Call 211, press 3 for 24/7 Crisis Diversion non-emergency support for shelter, intoxication and mental health.
With temperatures expected to improve in the next few days, the City of Edmonton will deactivate its extreme weather response. The deactivation will take effect on March 1, 2023 at 6 a.m.
The extreme weather response was activated on Monday, February 20, 2023, due to the extreme cold. Edmonton Transit Service has been operating a dedicated overnight transportation service on three routes between 10 p.m. and 6 a.m. to transport people to shelters with capacity.
Beyond the extreme weather response, when the temperature is below -10 C, ETS will continue to operate a shuttle bus to help vulnerable people find a warm, safe place to go each night. The shuttle runs daily from 10 p.m. to 6 a.m. and will remain operational as long as temperatures remain colder than -10 C.
In addition, with support from the City, the Boyle Street Community Services Warming Bus will continue to operate throughout the winter regardless of temperature from 12:30 p.m. to 11 p.m.
If you are concerned about someone outside in the cold, there are steps you can take at any time to help: